Privacy Policy

Our Privacy Notice

Privacy Notice – Decimal Tutoring

Thank you for taking the time to read our Privacy Notice. The data you share with us and the rights you have over that data are just as important as the tutoring services we provide. And just to go one step further, the data you share with us by visiting our website is processed to the same standard.

In essence, this Privacy Notice explains how we at Decimal Tutoring, collect, use, and protect personal data when providing online tutoring services,

Privacy Notices can sometimes be a difficult read, so just to make that we’ve got it right, we have also produced a summarised notice for our students which can be found here.

Before we get into what happens to personal data processed by Decimal Tutoring, there are some fundamentals we need to share:

Decimal Tutoring Ltd is registered in England and Wales with Companies House (Company Number: 16116185) and has a registered office address at/of: 64 Mulberry Way, London, England, E18 1ED.

This Privacy Notice demonstrates our alignment and compliance with UK Data Protection legislations which includes The General Data Protection Regulation (“EU 2016/79” which is also referred to as the “GDPR”) and The Data Protection Act 2018, collectively these two pieces of legislation are also referred to as the “UKGDPR”.

Additionally, this Privacy Notice also demonstrates Decimal Tutoring’s compliance with the Privacy and Electronic Communications Regulations (“PECR”) and the Data Use and Access Act 2025 (“DUAA”).

For simplicity throughout this Privacy Notice, the terms, ‘We’, ‘Us’ and ‘Our’ means Decimal Tutoring staff and teaching staff.

Now that we have gotten that out of the way, let’s get back letting you know how your personal data is processed by us.

What Personal Data We Collect 

We at Decimal Tutoring collect the following types of personal data when it comes to providing tutoring services: 

Parents/Guardians 

• Name 

• Address 

• Contact details 

Students 

• Name 

• Age 

• Contact information 

• Educational background and learning progress 

It is important to note that tutoring sessions are not recorded. Where there is a request to have a 1:1 tutoring session recorded, this will form part of the personal data we collect and can share with you. Where a group tutoring session is requested to be recorded, this will only take place if all participants have given consent to the recording and in some cases where parental or guardian consent has been acquired prior to any such recording taking place. 

Additionally, there may be information you provide us with that helps us understand your needs and requirements to get the most out of your tutoring sessions. We sometimes call this, background information and this can be classified as personal data. Background information may include information, which is personal and historical, it could also include information about your health and family life.  We call this Special Categories of Personal Data or just simply, sensitive personal data. To find out more about Special Categories of Personal Data, you can click here. 

Parental Consent

Our students ages range between 11-18 years of age and therefore it is important that you understand where and when consent is valid. We do not just see ourselves as data processors, we are also in a position that requires trust and complete transparency.  

The below table helps simplify this: 

How We Use Your Personal Data 

We collect personal data to help us provide a great tutoring experience. Not only does your personal data help us facilitate the service we provide, but it ensures that we can provide tutoring that allows us to: 

• Personalise our services – we use your name, age and learning needs and progress to suit you and make our learning time together more effective and enjoyable. 

• Communication with you – we use contact details to keep in touch with our students, parents and/or guardians. This includes sending updates about lessons, sharing progress reports, and answering questions which you may have. 

• Meet legal obligations: There may be circumstances where we need to share information to follow the law. We keep records to meet safeguarding requirements and to make sure we are working safely and responsibly with our students. 

Data Security 

We have implemented appropriate and effective technical and organisational measures to protect the personal data which is entrusted to us. These measures are to deter unauthorised access, disclosure, alteration or destruction. This includes encryption, access controls so that only those necessary within Decimal Tutoring have access to your personal data and secure data storage.  

Sharing With Third Parties 

We may share personal data with trusted third-party service providers solely for the purposes of delivering our tutoring services. All third parties that we engage are contractually obligated to protect personal data which we share and use it only as instructed.  Currently we use Google Workspace, Jot Board, Quick Books and Tutorbird. All third-party service providers undergo a due diligence check to ensure that their Data Protection safety measures are aligned with our technical and organisational and the assurance we have provided to you.  Outside of our tutoring services, we take the safety and wellbeing of our students seriously. This means that sometimes, we may need to share personal information to protect a child or meet our legal safeguarding responsibilities. This means we may have to share relevant personal information with schools or education providers, local authorities and/or safeguarding teams, or other professionals involved in a child’s care or protection.

You can read our safeguarding policy here. 

Legal Bases 

So, what allows us use, retain and share the information you provide us with?  We’ve discussed above the use of consent, where we will only process data in certain ways having obtained permission prior to the processing. We have also touched on legitimate interests, this where it is in both our interests to process personal data such as payment information. We have addressed legal obligations, this is where there is a legal requirement for us to act on the personal data shared with us. 

Rights of Children and Parents 

Both our students and parents/guardians have Data Subject Rights which allow them to access, correct, delete or restrict the use of their personal data. 

We pride ourselves on being transparent and being supportive where we can in all of your requests. 

Should you wish to exercise any of your Data Subject Rights, you can reach out to us using our contact details below. 

Contact Us 

If you have any questions about this Privacy Notice or want to know more about the processing of your personal data, you can contact us using the details below: 

Email: info@decimaltutoring.com 

Telephone: +44 (0) 7717 158 515 

You can also use the details above to contact us if you have a concern or complaint about the way in which we process your personal data as we see this as an opportunity for you to be heard and to work together to provide understanding and/or put things right. 

If you remain unsatisfied with how we have handled your communication regarding personal data or the decision we’ve arrived at following your communication to us, you can raise this with the Information Commissioner’s Office who is the regulator for Data Protection matters.  

Their details are: 

Information Commissioner’s Office 
Wycliffe House 
Water Lane 
Wilmslow 
Cheshire 
SK9 5AF 

Telephone: 0303 123 1113 

Online: https://ico.org.uk/global/contact-us/ 

This Privacy Notice was last updated on 6th September 2025.